We typically ship orders within 7-12 Business Days. In the event of a sale, shipping times may be delayed. We ship from multiple warehouses in Texas, North Carolina & Canada.
You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. You'll receive a link to track your order.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We have attached a Sizing Chart on each product page, but you can find a general sizing chart page here.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Refunds must be processed within 15 days of your purchase date.
All products provided by Skinstree are printed and produced on demand, in North America. All designs are created by artists worldwide and we pay each artist a 50% royalty from every sale. Any unused, unopened product can be returned for exchange within 15 days of receipt.
Just email us directly with your name, order #, and the reason for returning and we’ll take you through the process.
We are in the process of building a custom product builder. Stay updated with our blog, social media or newsletters to find out when is ready.
We accept most of the credit cards available including Visa, MasterCard, American Express.
If you're experiencing issues with entering your credit card, double-check that all of the information is exactly as it appears on your statement.
If everything is correct, your card type could be an issue (some debit and gift cards are not accepted by our payment processor), or it could be a restriction on cross border purchases.
You'll want to contact your credit card provider for further assistance.
Our customer service email is firstname.lastname@example.org or if you wish to use our contact form you can use our contact page.
Skinstree uses the Shopify and Stripe payment processor network to ensure the latest in security technology is keeping your information safe. Your confidential information in encrypted while in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
You can contact us through our contact page! We will be happy to assist you.
We believe in real partnership, and we want to offer equal chances, so we invite worldwide artists to express their feelings, showcase their artworks and grow with us as a family.
As a sign of our appreciation, Skinstree offers artists 50% of sales revenue. Skinstree pays all artists with PayPal at the beginning of each month.